Close mobile menu CLOSE

Customer Service Coordinator


  • Provide accurate customer demand for planning and shipment through EDI verification and accurate manual entry
  • Communicate order changes to production planning personnel and scheduling
  • Generate order shipping documents to enable order fulfillment / shipment
  • Maintain shipping window times
  • Maintain customer order documents/ratings/related processes.
  • Monitor, dispute and / or troubleshoot customer delivery ratings
  • Monitor customer websites and respond as required
  • Drive outage elimination/on time delivery initiatives
  • Process prototype orders
  • Follows CTPAT requirements (procedure)
  • Prepares and files B13 forms using Canada Customs online system (procedure)


The Successful Candidate will have:

  • Minimum High School Diploma
  • Previous customer service experience preferably in a Tier I automotive environment.
  • Must have excellent communication and organizational skills
  • Excellent interpersonal and customer service skills
  • Ability to multi-task and attention to detail
  • Must be able to work flexible hours, including weekends
  • Must be able to read, write and communicate clearly with others in English
  • Familiar with NAFTA requirements / government regulations

Additional Information:

  • Accommodations for disabilities in relation to the job selection process are available upon request.


Unlock your full potential!

Apply online today

Upload Resume publish

Thank you!

Your application has been submitted.
We will get back to you shortly.